Terms & Conditions

1. Introduction

Welcome to Kranti Mercantile, an FMCG e-commerce platform providing a wide range of grocery and household products. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

2. Use of Website

You must be at least 18 years old to use our website. By using the website, you warrant that you meet this age requirement. 

You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your device to prevent unauthorized access.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our discretion.

3. Product Information

We strive to provide accurate product information, including prices, descriptions, and images. However, we do not guarantee the accuracy, completeness, or reliability of product details displayed on the website.

Prices and availability of products are subject to change without prior notice. 

All product descriptions are provided for informational purposes only, and Kranti Mercantile reserves the right to correct any errors or omissions.

4. Payment and Orders

All payments made on our platform must be complete and verified before we process and ship orders.

We reserve the right to cancel orders at any stage if payment issues arise, or if we suspect fraudulent activity.

Once an order is confirmed, it cannot be altered. Refunds and returns will be managed according to our return and refund policy.

5. Intellectual Property

All content on the website, including but not limited to text, images, graphics, logos, and software, is the property of Kranti Mercantile or its content suppliers and is protected by intellectual property laws.

Unauthorized reproduction, distribution, or modification of the content is prohibited.

6. Limitation of Liability

Kranti Mercantile, its affiliates, and employees shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of the website or from the purchase of products.

We are not responsible for any errors or delays in delivery due to factors outside our control, including but not limited to natural disasters, strikes, or transportation issues.

7. Governing Law
These terms and conditions are governed by the laws of India. Any disputes arising from the use of the website or related to these terms will be subject to the exclusive jurisdiction of the courts in India.